Our services span various branches and industries. We present our customers an updated and improved software. Every company needs specialists in an environment where technology is constantly evolving and changing. Only they can provide application support and maintenance to keep up-to-date with all processes and make all critical functions work optimally. Maintaining a business afloat and competitive in the IT market may be challenging without expert support. You can contact us for software maintenance and support or other services, and we’ll be able to monitor the life cycle of your product, including analysis, testing, and fixing nuances.
Software Maintenance and Support Services
Get exciting expertise with Keenethics, a company offering custom software maintenance and support. Cooperation with the client isn't only about product development, testing, delivery, and limited warranty periods. We provide continuous service to your product by creating unique solutions based on your vision. Please stay on the page to learn more about what makes our services special.
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Software Maintenance and Support Services We Offer
Not everyone has the expertise required in a particular field. But, the desire to put the product in safe hands isn’t going anywhere. Keenethics guarantees constant quality control, support, and availability of your product to users. You can ensure timely changes and updates of the solutions you provide to your audience. Our specialists constantly improve their expertise in application support and maintenance, so you and your clients will receive technical support on any request.
Without software maintenance and support, you won’t be able to develop new and more innovative projects. The reason is apparent – you’ll need to fix existing problems constantly. It resembles a cycle. With us, you can run your business processes without updating the product on your own and dealing with new complicated issues.
Using our software support services, you’ll have more time to consider real business opportunities and ideas. They can bring you more profit instead of constantly fixing software glitches.
What we offer:
- We ensure your software product is secure and free of vulnerabilities before delivery;
- we employ modern methodologies and standards to enhance the stability, reliability, and security of the product;
- we fix algorithms of your software: no matter if they’re coding, logical, or design errors;
- we deliver product support from every angle to provide for actual or potential errors;
- and finally, preventive maintenance.
Increase the productivity of your business! We focus on key business challenges with advanced software support services.
Our Software Maintenance and Support Process
a collection of documentation and process details
understanding the client's business and initiatives
maintenance-related offers
testing and stability assessment
product analysis to streamline the software
gathering responses and actions into a detailed report for future support
Why Choose Keenethics for software maintenance services?
The broad scope of expertise
Market-leading solutions
Our experts are constantly improving their tech skills. As a company delivering application maintenance and support services, we assess software products benefiting your end customers and reaching a wider community. We pay close attention to details and quality when working on a project. In business analysis sessions, we devote time to diverse business processes like order processing, billing, data exchange, enterprise strategy analysis, cybersecurity analysis, analysis of software requirements, and more. Playing ethically in the tech world, we strive to combine our unique digital transformations with your visions that fit your business.
Practical advantages of hiring software maintenance services from Keenethics
Software maintenance and support is a strong foundation, presenting the following benefits: increased ROI, high success rate, team collaboration, forecast of business problems, and room for growth. By using our practical solutions, we react quickly and make needed adjustments. Hiring our specialists means you’ll avoid project rework and receive all the best methods and techniques.
Motivated team with our mental health program
When working with Keenethics, a software maintenance company, you hire a keen team of dedicated web developers. Our Mental Health Officer monitors mental state of each employee to ensure happiness, motivation, and loyalty. Our employee satisfaction checkups ensure low employee turnover and no associated project delays. Learn more in this mental health article.
What Do We Offer?
One-month-long warranty period
One-month-long warranty period
Use software properly of the project
Use software properly of the project
Documentation of system failure or fault
Documentation of system failure or fault
Software package work on our part
Software package work on our part
Notify if the failure occurred due to a development fault
Notify if the failure occurred due to a development fault
Complaints is covered as a requirements specification
Complaints is covered as a requirements specification
Our Customers Say
In a software partner, I value liability, trustworthiness, and transparency the most. I can say that all three are present in Keenethics. Our work was effective, and we definitely demonstrated a great deal of progress as the project grew larger. The most valuable thing about Keenethics is their attitude, both to partners and to employees. Our cooperation has never been stained by conflicts or mistrust. By contrast, it was very transparent, friendly, and thus, effective.
We hired Keenethics to create a well-designed web interface for the chatbot. As the name suggests, the Keenethics team was quite transparent. They listened and made sure they understood what I was trying to achieve, not just the features I wanted. Keenethics delivered exactly what I hoped for. The chatbot is up and running with excellent functionality. We’ve got positive feedback from test users about how easy it is to use.
FAQ
Why do you need software maintenance and support services?
What is the price of employing software maintenance services?
We can’t immediately set the price of such services since it’s necessary to consider the scope of work, the project’s needs, goals, and the software product’s complexity and size.
Do you have any hiring models related to software maintenance and support?
Keenethics offers the following engagement models:
1 outsourcing model
2 outstaffing model
3 fixed price model
4 time & material model
You can read our article to learn more about each of these models.
What are the benefits of option software maintenance services?
Ordering services from Keenethics will bring you more than two or three advantages. The main thing is that setting up a thorough plan will help you know in advance all our goals, strategies, and steps to handle. You get flexible support and solutions with Keenethics. Also, the following benefits are equally important:
– Enhanced implementation,
– long-term perspectives,
– reliability and consistency,
– security review,
– backups & recovery,
– redesign and upgrade of the software product,
– scalability.
Does Keenethics provide any security measures to support and secure the project for the client?
We sign a contract with all agreements and control all the processes behind your product’s safety. Our specialists have extensive experience and know how to provide for the leakage of confidential data and stop all cyber attacks.
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We assist small start-ups and large enterprises in developing best-performing projects. Contact us to have a team of skilled specialists swiftly and accurately do any technology-integrated project.
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