Software Maintenance and Support

Keeping your product updated, relevant, and perfectly functioning Check the case studies

What Is Maintenance and Support?

The software products grow outdated, technical errors occur, and project ideas undergo changes. We understand how important it is for you to keep your product updated, relevant, and perfectly functioning. So, we would be happy to provide you with continuous software maintenance and support services.

Here at KeenEthics, we put a great deal of effort into forecasting business and technical risks before and during the development phase. Yet, even the most comprehensive risk management strategy cannot guarantee the absolute stability and fault tolerance of your software product. The industry is constantly changing, and so do the risks. Support and maintenance services – this is how you address these risks in the most timely manner.

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Why Maintenance and Support?

The industry is changing

Business and market never stop developing, and your app needs to be adapted to these changes. Otherwise, you cannot keep up with competitors and industry trends.

Your business is changing

Business and market never stop developing, and your app needs to be adapted to these changes. Otherwise, you cannot keep up with competitors and industry trends.

Technology is changing

Business and market never stop developing, and your app needs to be adapted to these changes. Otherwise, you cannot keep up with competitors and industry trends.

What Do We Offer?

One-month-long warranty period

One-month-long warranty period

Use software  properly of the project

Use software properly of the project

Documentation of system failure or fault

Documentation of system failure or fault

Software package work on our part

Software package work on our part

Notify if the failure occurred due to a development fault

Notify if the failure occurred due to a development fault

Complaints is covered as a requirements specification

Complaints is covered as a requirements specification

Our Experience

SelfLeaders

Business Education

A Swedish company helping its customers drive personal development and create a sound corporate culture.

Learn more

WorldLabs

Nonprofit

A business incubation platform giving people the power to elevate their ideas.

Learn more

BankerAdvisor

Business Finance & Banking

Investment banking tool

Learn more
Check out our Case Studies Check the cases

What Difference Do We Offer?

1

1. Quality with Strike Force

You can hire a team of our best senior developers called Strike Force for a perfect start to your project. Within a month, they will set up the development environment, major development processes, and project architecture. Afterward, we suggest switching of the team members to junior or mid-level developers, while senior developers stay as consultants. This way, you have a more affordable project with a perfect quality set from the start.

1. Quality with Strike Force
2. Satisfied users with an UX audit

2

2. Satisfied users with an UX audit

Our UX audit shows you what upsets your users and holds back the success of your solution. This approach is the best way to cut the development expenses and improve your ROI in the long run. In the UX audit, we analyze the design of your solution to improve the user flows. At the same time, we eliminate pain points of your users as well as improper design practices.
Learn more in this UX article.

3

3. Security with an escrow account

You can employ our escrow partner as a middleman securing your costs. Before we start development, we may agree on the terms upon which the escrow agent releases your payment to us. To calculate your approximate escrow expenses please visit our partner’s website. With a minimal escrow fee, you can sleep well knowing you pay only for the job done properly.

3. Security with an escrow account
4. Motivated team with our mental health program

4

4. Motivated team with our mental health program

When working with KeenEthics, you hire a keen team of dedicated developers. Our Mental Health Officer monitors closely the mental state of each employee to ensure happiness, motivation, and loyalty. With our employee satisfaction checkups, we ensure low employee turnover and no associated project delays. Learn more in this mental health article.

1

1. Quality with Strike Force

You can hire a team of our best senior developers called Strike Force for a perfect start to your project. Within a month, they will set up the development environment, major development processes, and project architecture. Afterward, we suggest switching of the team members to junior or mid-level developers, while senior developers stay as consultants. This way, you have a more affordable project with a perfect quality set from the start.

1. Quality with Strike Force

2

2. Satisfied users with an UX audit

Our UX audit shows you what upsets your users and holds back the success of your solution. This approach is the best way to cut the development expenses and improve your ROI in the long run. In the UX audit, we analyze the design of your solution to improve the user flows. At the same time, we eliminate pain points of your users as well as improper design practices.
Learn more in this UX article.

2. Satisfied users with an UX audit

3

3. Security with an escrow account

You can employ our escrow partner as a middleman securing your costs. Before we start development, we may agree on the terms upon which the escrow agent releases your payment to us. To calculate your approximate escrow expenses please visit our partner’s website. With a minimal escrow fee, you can sleep well knowing you pay only for the job done properly.

3. Security with an escrow account

4

4. Motivated team with our mental health program

When working with KeenEthics, you hire a keen team of dedicated developers. Our Mental Health Officer monitors closely the mental state of each employee to ensure happiness, motivation, and loyalty. With our employee satisfaction checkups, we ensure low employee turnover and no associated project delays. Learn more in this mental health article.

4. Motivated team with our mental health program

I am here to help you find a software solution.

If you have a business challenge you want to be solved with a software solution, let me tell you about what we can offer. Should we start with a free estimate of your project?

Ilona Shvahla

Head of Partner Engagement

Let's talk