
Bookmaker

What Is Bookmaker?
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Team10 employees
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Time1 year+
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ProductBookmaker
A web proprietary platform allowing a client to control the book writing process
Bookmaker is a book publishing platform developed for StoryTerrace. The platform unites the storytellers, writers, and editors. Through Bookmaker, it's easy to maintain communication, schedule interviews (in-person or remote), fill in surveys, update or approve the draft of the book, and create a cover and a book design. The parties involved in the writing process discuss content, style, structure, and visual part of the future book. The good point about the platform is that clients can give their feedback at different stages of their journey. In turn, the in-house editorial team fixes all issues. Constant collaboration between all participants allows the customer to get a uniquely designed and printed book.
Challenges & Solutions
Challenge
We had an existing project, but the design of it was inconsistent. We had no time and opportunity to make radical changes or create a new design from scratch. We had to strike a balance between former design solutions and our new ideas to make the platform ready for users as quickly as possible. Therefore, we had to evaluate technological constraints and determine the most critical design solutions.
Solution
UX audit helped us understand all critical solutions that needed implementation. We figured out which changes would enhance our product’s performance, functionality, and user experience. Based on the ten heuristic principles, we solved critical usability issues. We managed to make a system that speaks the user’s language. By conducting UX audit, we applied the best principles to develop an effective live platform.
About customer
Bookmaker is a custom StoryTerrace technology platform bringing the entire book-making process online. The platform connects professional writers, editors, and people requiring help in writing a book. The prime goal of the client was to develop a convenient, responsive, and secure platform for the users.
Customer Feedback
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Our Team
What Makes Bookmaker Special?
1
1. Unique Idea
The idea of StoryTerrace is unique by its nature, not offered by other publishing solutions. Never before has anyone tried to fully bring the writing and publishing process online. Bookmaker lets multiple people collaborate on the book creation process, and it lets each of them equally contribute to the book’s success. It integrates a lot of features, which facilitate book production: interviews with voice-to-text transcription, draft creation, photo uploading, cover creation, pdf generation, and other helpful functionalities.


2
2. Live platform with continuous feedback
Bookmaker is live, and the number of projects using it is constantly growing. When new people join Bookmaker, they provide valuable feedback improving the platform. Respectfully, requirements and priorities change often. Because the team is large and devoted to StoryTerrace’s success, they demonstrate a lot of flexibility in their work.
3
3. Process efficiency challenges
Having high efficiency is significant. Creating a book online is expensive and lengthy. Bookmaker solves the challenge by analyzing how much time each process step takes, streamlining the process, setting time limits, and providing regular feedback to project members. In turn, measuring process efficiency helps increase productivity, minimize errors, and increase flexibility to changes. |


4
4. Helping to analyze customer satisfaction
Bookmaker collects regular feedback and helps measure customer satisfaction. Improving the platform, tailoring the offers to customers’ requests, and enhancing their experience are the things we have actualized thanks to received data. Therefore, the workflow in StoryTerrace is smooth and well-coordinated, making their customers satisfied with the final result. |
1
1. Unique Idea
The idea of StoryTerrace is unique by its nature, not offered by other publishing solutions. Never before has anyone tried to fully bring the writing and publishing process online. Bookmaker lets multiple people collaborate on the book creation process, and it lets each of them equally contribute to the book’s success. It integrates a lot of features, which facilitate book production: interviews with voice-to-text transcription, draft creation, photo uploading, cover creation, pdf generation, and other helpful functionalities.

2
2. Live platform with continuous feedback
Bookmaker is live, and the number of projects using it is constantly growing. When new people join Bookmaker, they provide valuable feedback improving the platform. Respectfully, requirements and priorities change often. Because the team is large and devoted to StoryTerrace’s success, they demonstrate a lot of flexibility in their work.

3
3. Process efficiency challenges
Having high efficiency is significant. Creating a book online is expensive and lengthy. Bookmaker solves the challenge by analyzing how much time each process step takes, streamlining the process, setting time limits, and providing regular feedback to project members. In turn, measuring process efficiency helps increase productivity, minimize errors, and increase flexibility to changes. |

4
4. Helping to analyze customer satisfaction
Bookmaker collects regular feedback and helps measure customer satisfaction. Improving the platform, tailoring the offers to customers’ requests, and enhancing their experience are the things we have actualized thanks to received data. Therefore, the workflow in StoryTerrace is smooth and well-coordinated, making their customers satisfied with the final result. |

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